7 Steps to Implementing a Release Process with the Atlassian Suite, EazyBI and Golive

by Beyrem Chouaieb // Last updated on November 19, 2024  

Release Process Atlassian Suite

5-Seconds Digest

  • Learn to set up a release process with Jira, EazyBI, and Golive.
  • Find ways to balance speed with quality.
  • Use data for real-time tracking and better team alignment.
  • Discover key ceremonies and automation tips for smooth releases.

Over the last 20 years as a Delivery & Release Manager across sectors like insurance, banking, luxury, and pharma, I’ve faced my fair share of challenges when delivering software. You know the feeling—everything’s going quickly, but a last-minute surprise throws off the whole release. That’s where release management comes in. It’s more than organizing a process; it’s about solving the real problems we face when building and delivering software.

One of the first significant challenges for me was calibrating the delivery cycle. Speed was critical, but so was the need to maintain quality. We needed a process that balanced both without exhausting the team.

Then there was the question of sustainability. You can push hard and deliver fast once or twice, but can you do it repeatedly without burning out? I learned that creating a steady, manageable rhythm was vital. It’s not just about delivering today but being able to keep it up tomorrow, next week, and beyond.

Quality was always a top concern, too. I’m a firm believer that better quality comes from structure. If you’ve got a process that keeps things in check—whether it’s testing or tracking defects—you’ll end up with a product that meets the standards every time. It’s like building a solid house; without a good foundation, everything falls apart.

Let’s be honest: Everyone hates surprises, especially when you’re on a deadline. Predictability became a goal. I wanted my team to know when things would be ready without the last-minute chaos. A robust process helps us stick to timelines and confidently say when something’s going out the door.

But this works with communication. We’ve all been in situations where one hand doesn’t know what the other is doing. Getting everyone on the same page, including dev, QA, and stakeholders, was critical for me. Decisions are more accessible when the correct information is shared at the right time and everyone moves forward together.

Finally, there’s the matter of time. Getting a product to market quickly is always the goal, but I’ve seen how a efficient release process can make a huge difference. When the steps are clear, and the bottlenecks are removed, you get there faster—and your team feels good about how it all came together.

Learn how Release Dashboards will help you master your communication.

Learn how Release Dashboards will help you master your communication.

How to Implement a Release Process

Laying the Groundwork: Jira as the Core

When I started using Jira, I found the right tool for the job. Everything clicked. I laid the foundation by setting up workflows that tracked each stage, from development to deployment. We tweaked the issue types and statuses to fit our needs, ensuring no task or bug slipped through the cracks.

Structuring Releases: Fix Versions in Jira

Fix versions are a lifesaver. During backlog grooming, I’d assign each Jira issue to a Jira version. This gave us a bird' s-eye view of everything planned for a release. As the weeks passed, we used dashboards to track progress and spot any blockers before they became problems. It kept us on track and let everyone know where we stood.

Enhancing Visibility with EazyBI

Now, here’s where things got interesting. With EazyBI, I could dive deep into data and create reports that showed exactly where we were. Whether it was tracking the burn-down of tasks or forecasting future releases, I had the insights I needed to keep things running smoothly. And because I could share these reports with the team and stakeholders in real time, we were all on the same page. There is no guesswork, only precise data driving the decisions.

Real-Time Deployments with Golive

When it comes to deployment, Golive has been a game-changer for me. I remember when we were all scrambling to determine which environment had what version. With Golive, that chaos disappeared. Now I can see everything at a glance—where the code is, what’s been deployed, and if there are any issues. It’s like having a dashboard that tells me exactly what I need to know.

And the roadmaps? They used to be these complicated beasts with dependencies that we could never quite pin down. Golive simplified that. Now, I can see how tasks, releases, and environments fit together, making avoiding the landmines that used to trip us up easier.

Educating the Team: Sharing What I’ve Learned

One of the best parts of my job is helping others avoid the mistakes I’ve made. I work closely with teams to ensure they understand the Definitions of done and Ready for every release. These aren’t just boxes to check off; they’re the backbone of keeping quality up and staying on track. I also push to keep Jira statuses updated, so we always know where things stand without asking around.

When managing environments, I’ve ensured the team understands how to navigate the tricky waters of staging, dev, and production. This has saved us from many late-night headaches!

Instituting Key Release Ceremonies

I’ve learned that the proper ceremonies keep things on track. We hold a Scope Freeze meeting to ensure we’re not adding anything new at the last minute. Then there’s the Go/No-Go ceremony—a final checkpoint where we decide if we’re ready to rollout or need to hit pause.

After each release, we always do a REX (Retour d'EXpérience) ceremony. It’s a chance to look back and learn. What went well? What didn’t? Every release is a learning experience, and the feedback we get in these meetings helps us improve every time.

Best Practices for Consistent Success

Consistency is essential, and I’ve found a few things that help keep everything running smoothly:

  • Automation: I set up rules in Jira to automatically trigger notifications or status changes. This takes some of the manual work off our plate and ensures we don’t miss anything.

  • Documentation: Confluence has been my go-to for documenting everything—from release notes to retrospectives. Having this history is invaluable for future planning.

  • Collaboration: Integrating tools like Slack or Microsoft Teams with Jira has kept everyone connected, with real-time updates flying across the board. It’s saved us countless hours of back-and-forth.

Key Take-aways

When done right, the release process is like the secret sauce that brings everything together. Using tools like Jira, EazyBI, and Golive, we’ve kept releases on track, met deadlines, and—most importantly—delivered quality products.

Focusing on core problems like delivery cadence, communication, and time to market, we’ve turned release management into a robust process that’s helped our team thrive. And when everything flows together—from the initial planning to the final deployment—you end up with a release cycle that feels as smooth as it gets.

About the author

Beyrem Chouaieb

After working as a Delivery & Release Manager across sectors like insurance, banking, luxury, and pharma, Beyrem brings over 20 years of expertise to optimize delivery processes. Specialized in Salesforce and SAP, Beyrem combines agile and ITIL methodologies to help teams deliver high-quality solutions on time and reduce time-to-market.

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